Frequently Asked Questions
Everything you need to know about your Arena sports gear and orders.
How do I determine the right size for my athletic apparel?
We provide a comprehensive size guide on every product page. Since sports gear requires a specific fit for performance, we recommend measuring your chest, waist, and hips and comparing them to our chart. If you are between sizes, we suggest sizing up for a more comfortable fit.
What is Arena's return policy for performance equipment?
We offer a 30-day return policy on all unworn and unused items with original tags attached. For hygiene reasons, certain items like swimwear and undergarments must have the protective seal intact to be eligible for a refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for an upcoming game or event. You will receive a tracking number via email as soon as your order leaves our warehouse.
Does Arena offer a warranty on high-performance footwear?
Yes, all Arena footwear is covered by a 6-month manufacturer warranty against defects. This covers structural failures but does not include standard wear and tear from regular athletic use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Klarna and Afterpay, allowing you to split your purchase into interest-free installments.
Are Arena products suitable for professional athletes?
Absolutely. Our 'Pro-Series' line is engineered with moisture-wicking technology and reinforced stitching specifically designed to meet the rigorous demands of professional and high-intensity training.